Child Care Providers

Welcome Child Care Providers!

This Provider Portal will allow you to request changes or updates to certain information specific to your program, such as hours of operation, holidays, rates that you charge to the public, and more.

By registering, you will receive benefits such as being able to submit requests to be processed by a CCA staff person, sign up for text alerts, and more. Please note that not all functions will be available to all registrants, depending upon your status as a CCA Provider.

To get started using the Provider Portal, click on the button at right that most closely describes you:

  • I want to apply to become a Child Care Provider through CCA — Apply to Become a Provider
  • I am a CCA Child Care Provider, but have not registered an account — Create Login and Password
  • I have already registered and have a secure login and password — Login to Provider Portal


Child Care Attendance and Payment Information

Provider Handbooks

The provider handbooks will give you detailed information about the CCA program, requirements for parents and providers, the enrollment process, attendance, paying providers, and more. Need a copy? Click a button below to download a PDF file.

Regulated Provider Manual

Relative Provider Handbook

The CCAA (Child Care Automated Attendance) system was an attendance reporting program used for the child care program in Texas.

As of March 31, 2021, the CCAA system has been discountinued by the Texas Workforce Commission (TWC).

Child Care Assistance will notify you once a new attendance system has been implemented by TWC.

For more information, click one of the links below.

CCAA Discontinuation Flyer
CCAA Discontinuation Letter

Payments for child care providers are processed every two weeks. For a current schedule of payment dates and time periods processed, click here.

Frequently Asked Questions

Provider Education & Training

Children are the most valuable asset; therefore it is essential that you become good consumers of services that support you and the families you serve.

Education & Training


Find answers to some of the most frequently asked questions about the CCA Provider Portal.

  1. Is this a secure website?

    Yes, we have ensured that this site meets all of the Texas Workforce Commission security requirements.

  2. What if I don't have a computer?

    You can access this site from any computer, tablet, or phone with internet access. The site will adapt to the device you are using and still display all information.

  3. What if I don't have an email account?

    You can set up an email account for free. There are many options such as Gmail, Hotmail, and Yahoo.

  4. Can more than one person from our facility have an account, or do we have to share the login and password?

    Multiple people from the same facility can set up their own login and password. This is actually recommended for security and accountability purposes.

  5. Do I have to send CCA my rates, holidays, and other information that is requested on the site now?

    No. Those options are there to allow you to submit changes as they occur (rates, holidays, contact person, phone numbers, etc). You do not have to send us any of that information now unless you want or need to update your facility’s information.

  6. I have created my account information with login as password. What do I do now?

    Click on the “portal login” option at the top of your screen to log in and view your facility’s information and begin using the portal.

  7. How will I know you got the information I submitted?

    Providers and parents will get a confirmation when you submit a request or report. Keep that information.

  8. Are parents required to use this site?

    Parents are not required to use this site, but we do encourage them to use it. Our goal is to make it easy and convenient for parents and providers to request and get information. Please let parents know this site is there for them as well.

  9. Does CCA have anything to help us advertise this web portal to parents?

    Yes. We have one page flyer available, and we also have 5x7 color postcards that we can send to you to hand out to your parents. If you would like some, please contact us. There is no cost to you for these.

  10. Is the attendance information still due on Friday for the whole week?

    No. All attendance must be submitted within 5 calendar days (including weekends), and each day can stand alone. You can submit attendance every day or every few days, as long as you have it enteredwithin 5 days. This gives you more flexibility with reporting, and more opportunity for the parent to go back and record before you have to report.

    • Attendance for Monday must be entered by Saturday
    • Attendance for Tuesday must be entered by Sunday
    • Attendance for Wednesday must be entered by Monday
    • Attendance for Thursday must be entered by Tuesday
    • Attendance for Friday must be entered by Wednesday
    • Attendance for Saturday must be entered by Thursday
    • Attendance for Sunday must be entered by Friday

  11. Will I have a copy of the attendance information I submitted?

    Yes. The system will store all attendance you log in so that you can go back and check it or just have a record of it.

  12. Do I submit attendance for all children on this site?

    No. You will only submit attendance when a parent cannot record, such as the system being down, or the parent waiting for a replacement attendance card. If the parent forgot to record, you will not submit attendance.

  13. Can parents submit attendance information on this site?

    No. The way parents submit attendance information has not changed.

  14. Will the attendance information I submit show on the site?

    No. The site shows only what was submitted by the parent with their card. That information cannot be changed by providers or by CCA staff.

Texas Rising Star

Texas Rising Star is a voluntary quality certification. Programs must meet a high standard of quality indicators and are eligible for enhanced reimbursement rates. Child Care Assistance publishes a list of all providers with a quality rating such as Texas Rising Star to help parents in their search for quality child care.

To download a current list, click here. For more information, visit


Assisting Parents

As a child care provider you not only shape the lives of children, you guide parents in raising their children, assist them with getting CCA services, and help them access other resources they may need to support their family.

Texas 2-1-1 — no matter where folks live in Texas, they can dial 2-1-1 and find information about community resources. Whether help is needed finding food or housing, child care, crisis counseling, substance abuse treatment, or paying electric bills, it's the same number. Visit for more information.

Child Care Aware is a great resource regarding early learning and development of children.

Texas Workforce Commission can assist with identifying a career occupation plus resources on finding job search assistance.

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